Advanced Collections - EBS (MOSC)

MOSC Banner

Pre-Delinquent letters for All invoices

edited Jun 16, 2015 10:01AM in Advanced Collections - EBS (MOSC) 1 commentAnswered

Hi

I have setup Staged Dunning Plans for the all of our Customer letters that are delinquent, becasue we want them to get a series of letters with gaps. But I also want to have every pre delinquent Invoice get a Letter (email) once it is -2 days before the due date.

I have set this plan up with a plan based on overdue method, I run the Engine for 11 the predelinquent score, and my aged bucket just contains 2 lines Current = -9999 to -3, and Predelinquent = -2 to -2

But this does not seem to be picking up any customers as predelinquent

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center