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OIM 11.1.2.2.0: Error in logs when clicking "inbox" in /identity

edited Mar 8, 2018 12:40PM in Identity Management (MOSC) 9 commentsAnswered ✓

Hi Experts,

Please help.

I am using OIM 11.1.2.2.0, both single instance and clustered(HA).

When I click "Inbox" from identity console or the link from approval email, logs show below error. The view in the approval page also goes wrong.

<Jul 10, 2015 9:09:09 PM SAST> <Error> <oracle.bpel.common.userprefs.util.UserPreferencesUtil> <BEA-000000> <Error retrieving application session preferences. Default user preferences are used.

java.lang.ClassNotFoundException: oracle.apps.fnd.applcore.common.prefs.PreferencesExtractor

        at weblogic.utils.classloaders.GenericClassLoader.findLocalClass(GenericClassLoader.java:297)

        at weblogic.utils.classloaders.GenericClassLoader.findClass(GenericClassLoader.java:270)

        at weblogic.utils.classloaders.ChangeAwareClassLoader.findClass(ChangeAwareClassLoader.java:64)

        at java.lang.ClassLoader.loadClass(ClassLoader.java:306)

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