Financial Management - PSFT (MOSC)

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multiple (2) running approval processes found for transaction

edited Dec 23, 2019 11:07AM in Financial Management - PSFT (MOSC) 8 commentsAnswered

Hi,

We are having an issue in billing, where a single invoice has more than one approval process created for it by two different users. In this case, User1 submitted an invoice for approval and user2 logged in and tried to approve the invoice.The user reported that the system hung up and did not complete the processing for long. User logged out of the system and tried to login. The system is creating another approval for the user1 as approver and user2 received the attached error message and is not able to approve. Did anyone have the same issue?

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