Financial Management - PSFT (MOSC)

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Void payment not showing up on vchr_acctg_line

edited Jun 7, 2017 3:16AM in Financial Management - PSFT (MOSC) 2 commentsAnswered

We have a case where a payment was posted, and then was voided and reissued.  The cancelation did not make it to vchr_acctg_line.  We need to get the cancellation to go through vchr_acctg_line and into GL.  The issue happened a while ago, and the processes are no longer on process monitor.  So, I cannot tell if they ran successfully or not.  At this point, I don't think we are going to figure out the root cause, but how can I get these transactions to post to the GL?

From  ps_pymnt_vchr_xref:

From ps_payment_tbl:

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