Financials for India - EBS (MOSC)

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Taxes amount not showing up for some RMA orders

edited Aug 31, 2015 10:01AM in Financials for India - EBS (MOSC) 5 commentsAnswered

Hi,

Can you please let us know, when we do RMA for India, will the taxes always get calculated and show up on the credit memo. Is the process any different then normal RMA or at the time of receiving, do we need to select any option. We are having issues where credit memo is generated from OM without the taxes amount and AR Finance team is creating credit memo only for the tax amount. Not sure, if something is getting missed from OM side while doing RMA.

- Cesar.

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