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I have a delinquent transaction in Advanced Collections. When I am on the Transaction tab, I select

edited Sep 2, 2015 10:00AM in Advanced Collections - EBS (MOSC) 1 commentAnswered

I have a delinquent transaction in Advanced Collections. When I am on the Transaction tab, I select the Transaction Details button, but although the page is shown, the fields are blank apart form Customer Account Number. The information is still available in against the transaction in AR. Is there any way that I can update the fields in Collections.

Thanks

Pauline

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