PeopleTools and Lifecycle Management - PSFT (MOSC)

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Switching from Crystal to BI Publisher for 9.2 AP checks on a Troy printer

edited Oct 21, 2015 10:03AM in PeopleTools and Lifecycle Management - PSFT (MOSC) 1 commentAnswered

During our upgrade to 9.2, we implemented several new processes and decided to go live with our existing Crystal check. However, our current printer is now limping instead of sprinting during the AP check runs.  We have acquired a new printer (Troy 603); this printer is PCL 6 compatible and is configured on our report server. Now, the issue. We have had several discussions with Troy customer service; they do not see any setup issues with the printer. We are unable to get PeopleSoft to recognize the printer and send data there. We have read numerous documents available on both

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