Configure Payment Predictor for over and under payment
We would like to understand if it is possible to change the way payment predictor applies payments.
Our current payment predictor setup is as follows:
Step 1
Customers Identified: Doesn’t Matter
References Supplied: Summary
Condition 1
First, Execute Algorithm Group #REFS
Condition 2
Any Overpayment – Generate an item with WS-05, place an amount on account.
Condition 3
Any Underpayment – Generage an item with WS-07, adjust remaining underpayment
Step 2
Customers Identified: Doesn’t Matter
References Supplied: Doesn’t Matter
The following scenarios show how the payment predictor works now and how we would like it to work.
Scenario 1
INVA is 1,000 and payment is 1,000.
INVA 1,000