Financial Management - PSFT (MOSC)

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Invoice generated are printed with either incorrect labels or labels being printed multiple times

edited Dec 12, 2015 10:04AM in Financial Management - PSFT (MOSC) 2 commentsAnswered

 

We are encountering weird issue in Billing, where Invoice generated are printed with either incorrect labels or labels being printed multiple times. This happens once in a while and when we try to reprint invoices gets generated properly without any issue. Data looks good in extract tables and xml files and could not find any common data pattern for which this issue is occurring. We are using Invoice bursting functionality using XML publisher to generate and burst the invoices.

Below is the screenshot from one of the invoice where label “Contract Number:” is printed multiple times.

Any help or suggestions will be appreciated.

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