Advanced Collections - EBS (MOSC)

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Missing Duration in the Interactions history

edited Jan 22, 2016 10:03AM in Advanced Collections - EBS (MOSC) 3 commentsAnswered

Hi,

We are using interactions in collections and when we retrieve the interactions from the history, we could see that duration is null. Is there any setup which displays this field?

thanks in Advance.

Amar

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