PeopleTools and Lifecycle Management - PSFT (MOSC)

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9.2 HCM: Pagelet Issue

edited Mar 1, 2016 4:04AM in PeopleTools and Lifecycle Management - PSFT (MOSC) 4 commentsAnswered

We went live on 9.2 HCM, tools 8.54.10, PUM 12. We have a very strange issue in our Prod environment:

Delivered pagelet, BN_HEALTH_BENEFITS,  works fine in DEMO, DEV, TEST, INTG environments. This pagelet does not work in PROD, in the sense, the source (PS_QUERY) gets the data, however, system is unable to render the 3D chart (we see a tiny black square box with X)

This pagelet has never ever worked in PROD (as went live recently). We did not change the pagelet and it is a delivered one.

Can anyone provide any options to fix the issue?

thanks

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