Advanced Collections - EBS (MOSC)

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Wrong strategy assigned

edited Mar 3, 2016 4:09AM in Advanced Collections - EBS (MOSC) 1 commentAnswered

Hi,

We have an issue with strategy assignments. The default strategy got assigned instead of the correct strategy.

Scoring happened correctly whereas the strategy assignment was incorrect.

Score of the correct strategy should be 95 and the customers got scored with 95 whereas the default strategy got assigned.

I dont have a clue to resolve the issue. Any suggestion would be greatly appreciated.

Thanks

Amar

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