Advanced Collections - EBS (MOSC)

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Score and Score Name not populated in Collections Workbench

edited Mar 8, 2016 4:01AM in Advanced Collections - EBS (MOSC) 1 commentAnswered

Hello Experts,

Can you please answer this simple question. Why some of the customers listed in the Collections Workqueue do not have their fields Score and Score Name (Account Scoring) populated?
We have got 48 total customers in UWQ and only 25 of them have some values there. However, all the 45 listed customers have some delinquencies.
Does it mean that the last Scoring run did not run correctly?

Thanks,

Stepan Jindra

Hutchison 3G Austria

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