Identity Management (MOSC)

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AD User Trusted Delete Recon - "Error Occured while retrieving the Search Root", "There is no such o

edited Mar 3, 2016 11:29AM in Identity Management (MOSC)

We are using trusted recon to populate OIM with users from ADLDS. In production, adding users is working but the delete recon is not. In out test environment, both functions are working.

Thus far, I have compared the IT Resources, Application Instances, ADLDS configs, and lookups but I cannot find any difference between the two configurations.

This excerpt is from the nonworking production connector server logs:

3/2/2016 10:43:55 AM  <WARNING>: Class-> ActiveDirectoryConnector, Method -> GetDeletedObjectsSearchRoot, Message -> Error Message: There is no such object on the server.

3/2/2016 10:43:55 AM  <WARNING>: Class-> ActiveDirectoryConnector, Method -> GetDeletedObjectsSearchRoot, Message -> Error Occured while retrieving the Search Root. Would be using the root as the Container: OU=People,O=Client,C=US which is been mentioned in the configuration.

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