Enough RG1 balance is not available to Issue the Goods - R12.1.3.
Hi,
When India - Excise Invoice Generation program is run after ship confirm, the program completes in Error with the following message in the log file R12.1.3.
ORA-20001: JAI_EXCEPTION_OCCURED (JAI_PROCESS_MSG=jai_om_rg_pkg.ja_in_rg_I_entry.Err:ORA-20199: Enough RG1 balance is not available to Issue the Goods)
When checked for this issue on oracle support, found note id : 1082547.1 plus also additionally found the similary query on the community.
The patch is already applied as per the note id.
As per the suggestions on the community with respect to this issue, also execute the following query