PeopleTools and Lifecycle Management - PSFT (MOSC)

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PeopleSoft BI Publisher Query Report Viewer doesn't wait long enough for answer

edited Apr 11, 2016 7:15AM in PeopleTools and Lifecycle Management - PSFT (MOSC) 1 comment

We encounter a problem with long running BI Publisher reports when we try to run them via the Query Report Viewer. After entering the Query prompt values and submitting the report, we see the spinning wheel for about 2 minutes and then it stops.

On the Application Server I can see that the BI Publisher report processing then continues and (in this example) finishes correctly after another minute. But the report output is not delivered to the client workstation anymore.

I have checked various timeout settings, especially in the Web Server Profile.

Web Server Jolt Settings are set as follows:

- Disconnect Timeout:     0 seconds

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