Financial Management - PSFT (MOSC)

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What does Apply button do on the conversations page on collection workbench?

edited Apr 9, 2016 5:00AM in Financial Management - PSFT (MOSC) 1 commentAnswered

What does Apply button do on the conversations page on collections workbench?  We wanted to know if we need to click apply before clicking OK when creating a conversation for a customer on the collections workbench?  What does it do?

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