E-AWE: Notification And Escalation (NEM) Is Not Generating Notification Emails

Hi All,

I have trying for a few days to get NEM Escalations setup working. But no reminder email is getting generated to approvers even after setting the Timeout Options.

I have already referenced the following documents:

E:AWE - Repeat Escalation Notification Not Sent With The Approval Framework Notification and Escalation ( NEM ) Process [ID 872231.1]

  E-AWE: Setup of Notification and Escalation (NEM) Timeout Processing [ID 1270159.1]

Below are the steps followed:

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1) Setup Path Details 'Timeout Options' to 'Notify Participant and Reassign Approval' after 1 hours to a specific user list, for Voucher Approval.

2) Created and submitted a voucher for approval.

3) Approver does not take any action for 1 hour.