Is it possible to add Item Reference on AR Statement Balance Forward?
We are hoping to change from Open Item statements to Balance Forward statements. We have tested the Balance Forward process and it is working perfectly, however, we would like to see Item Reference information on the Balance Forward statement, instead of what is currently showing on the BI Publisher Balance Forward Statement: Item ID, Entry Type, Item Activity. When I run the same statement ID on your Crystal Reports, that Item Reference information is there, but when I print the same Statement ID using the BI Publisher Balance Forward Statement, it does not show that detail. I have asked our