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Is there way to resolve a posted AR journal entry in GL due to open worksheet which is connected to

edited Sep 26, 2016 9:06AM in Financial Management - PSFT (MOSC) 2 commentsAnswered ✓

In PeopleSoft AR 9.1 environment [ PT 8.53.03  FSCM 9.1 MP 11 & Bundle #25]

A sequence of Post-Delete-Post of deposit of payment, deleting worksheet created an extra unposting accounting entry which triggered extra AR entry to GL.

This sequence of event reflected as an out of balance entry during month end reconciliation.

In AR, deleted deposit (group id) remained as open item, there is no payment to receive against open item.

The sequence of events to replicate these actvities in AR and GL are not possible.  - see attached document for the open AR item

When business is not in favor of SQL update with a manual journal entry in GL as a resolution, is there any existing function in AR to correct this orphan (open item) due to extra unposting entry?

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