Is it possible to change the bank name on an existing payment document
Hello,
We need to update the bank name on an existing payment document for printing checks. When I try to update the bank name, it states the combination already exists. if I create a new account, it will work but we need to use an existing account. Has anyone tried this to know if it works?
Steps to recreate:
Payables Manager - Setup - Payment - Bank Accounts
Enter VECTREN CORP CHECKS for the ‘Account Name’ and click Go
Click the name in the Bank Name field
Click Update in the Bank Information section
If I change the name to Bank of America, I get an error message that the combination for bank and country already exists. If I use a new bank name, then it lets me save it.