Advanced Collections - EBS (MOSC)

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Relationship between notes and customer account or transaction

edited Oct 28, 2016 5:00AM in Advanced Collections - EBS (MOSC) 2 commentsAnswered

Hi,

I am looking for the relationship to tie the notes on a collectors window to the customer account. If notes are taken at a transaction level then the relationship between notes and transaction. When I say relationship I mean the joins in tables. For example I see multiple tables storing the notes Eg: JTF_NOTES_TL, JTF,NOTES_B, IEX_NOTES_BALI_VL and also AST_NOTES_DETAILS_VL. But I am not sure which one to use. All of them have JTF_NOTE_ID which is the primary key. But which tables have this column for me to tie it to a transaction or a customer account.

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