Pre-delinquent Reminder Letters

We are implementing Advanced Collections 12.2.5 and are using Strategies.

We have a requirement to generate Pre-Delinquent Letters notifying Customers that there are invoices becoming due for payment.

I can see that we can generate an account status of Pre-delinquent, which occurs when there are Pre-delinquent Invoices, however if there are both Pre-delinquent as well as Delinquent transactions,
the status of the Account becomes Delinquent.

In this case, is it possible to generate a single letter informing the Customers of the invoices becoming due for payment, as well as a separate dunning letter for those invoices overdue for payment.

• If I include both letters for the Delinquent Account Strategy, both letters print even if there are no pre-delinquent transactions. I don't want the pre-delinquent letter to print if there are no pre-delinquent transactions.