Advanced Collections - EBS (MOSC)

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Invoice copies are not created with the staged Dunning letters

edited Jan 19, 2017 4:00AM in Advanced Collections - EBS (MOSC) 3 commentsAnswered

Hi,

Invoice copies are not created with the staged Dunning letters, could you please provide the solution.

* Our Dunning plan is type staged Dunning.

* Enabled 'Invoice Copies' check box.

* IEX: Invoice Fullfillment Template profile option set to 'Invoice Letter'.

After ran the IEX: Send Dunnings for Delinquent Customers program after that any program should be run it, please advise.

Thanks,

KA

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