Identity Manager Connector Problem Types
Anyone creating an OIM Connector SR may have noticed that we've increased the Problem Type options from the original 3
Other
Mainframe
Enhancement Request
to specially list the various connectors. This is closely related to SR Automation (see my other post) and will also allow us to improve our SR Routing.
Does anyone have feedback on this? Is the list now too long? We've not yet set up Guided Flows for the new Problem Types but those will be coming as will the improved SR routing.