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Is there a way invoice copies can be sent with Dunning letters that are defined as Strategy work ite

edited Feb 24, 2017 4:00AM in Advanced Collections - EBS (MOSC) 1 commentAnswered

Hi,

  Invoice copies can be appended to a dunning letter as part of Dunning plans setups.

  However, our client wants the same functionality while implementing strategies.Currently our dunning letters are sent to printer and are configured as work items.Is there a feature to attach invoice copies to the dunning letters and implement them through strategies?

   Thanks in advance for any pointers.

Pavani

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