You have encountered unexpected error-when accessing a menu under a responsibility for a particular
under a custom responsibility -A Menu(lease termination quote) works fine for all users and only a particular user is facing this issue.
Word around till now:
- set all preferences and profile option to default value for the user.
- cleared cache using functional administrator role.
- set fnd diagnostic option and got a error message in log :
OASevereException=oracle.apps.fnd.framework.OAException: Could not load application module 'oracle.apps.okl.ctrctmgmt.quotes.server.CMTermQteAM'.
let me know if there is any fix possible to this issue.
Product: Oracle Lease and Finance Management
Product Version: 12.2.3
Thanks & Regards,
Santhosh