Core Workflow - EBS (MOSC)

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12.1.1 How do I stop the workflow mailer from retrying to send a particular notification?

edited Feb 21, 2017 3:20PM in Core Workflow - EBS (MOSC) 2 commentsAnswered

Hello -

We have a few notifications that are encountering errors in the workflow mailer log file because they are too large (due to attachments).  See error message below.  As these are retried and error they are eventually bringing down the workflow mailer.  It looks like after 6 cycles of this the notification status in the wf_notification_out queue will move from Ready to Expired.  And then it will stop retrying.   I would rather not wait for that.  We do not want to deal with mailer outages.  Is there some way to stop the mailer from retrying this notification?  Please help!

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