Advanced Collection Strategies
We have a requirement that the work items will be triggered per individual invoice. Currently, the work items are triggered based on the account scoring since when we are using below scoring components;
1.Delinquencies Amount for Account
2.Number of Delinquencies for Accounts
3.Customer Since for Account
Below are the sample work items;
1.Polite call 10 days after invoice has been sent
2.Soft call 7 days before invoice due date
3.Medium call 2 days after due date
4.Medium call 8 days after due date
5.Firm reminder 15 days after due date
Question: How can we trigger the collection strategy based on individual invoices transaction date and due date.