SR 3-14278686601 : Payables: How are void checks included in Positive Pay file for bank?
I have the following SR open in MOS. No void checks are being included in the positive pay file.
This has been a 'Work In Progress' for the last 20 days... My last reply to the engineer assigned to this SR.
Santhi,
That is my question to you. How are voided checks included in the postive pay file? What delivered process identifies them as they happen and include them in the positive pay file?
Currently, we are not seeing any of our voided checks included. That's why I opened the SR.
Thanks,
Dave
Customer Problem Description
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Problem Summary
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Payables: How are void checks included in Positive Pay file for bank?