Default Collector
Hello,
I would like to know if the follwing is possible and in case of Yes How can I do it.
I am using 12.1.3 without Advanced Collections and the number of Collectors are very small so we don't want to assign different Collectors to different Customers, we want to use a default Collector.
I have created a Group and added Employees but the Collectors screen requires the Employee name, it means I have to create a Collecter by Employee?
If I try to use the Group in the Collector screen still requires the Employee.
Thanks in advance for your help.