Advanced Collections - EBS (MOSC)

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Can I associate a note created in collections to a lease contract

edited Apr 7, 2017 2:07AM in Advanced Collections - EBS (MOSC) 4 commentsAnswered

Hi,

I am working on some functionality where user wants everything to be linked to a contract & hence the reports would be displaying all activities on contract level.

We want to be able to link interaction being recorded from collections to be linked to a contract too. In order to do that, we are creating a note while recording an interaction and trying to relate that note to contract number in OKL. I have tried using api to create a note where I was able to relate a note to contract number. If I open that note in collections, I see it is related to "Contract Header" which is the reason I can see that interaction in lease center too.

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