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Advanced Collections - EBS (MOSC)

Issue with the collector name assignment

May 15, 2017 5:42AM edited Jun 3, 2017 5:00AM in Advanced Collections - EBS (MOSC) 1 commentAnswered

hi,

We have an issue with collector name assignment . There are some french accounts which are assigned to collectors who do not speak French.

Can you please advice why this is happening?

Is this happening because of any setup?

Please guide!!

Regards,

Tanvi Singh

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