Advanced Collections - EBS (MOSC)

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IEX_CUSTOMER_NAME errors when value is parsed for customer parameter for running IEX Send Dunning..

edited Jun 1, 2017 5:00AM in Advanced Collections - EBS (MOSC) 4 commentsAnswered

Strange but seems like a bug - when submitted from the Oracle form for Request Submission we submit/run the dunning letter just fine but when use html form for the submission it fails:

Navigation: All OU Collections Administrator resp. ->  Concurrent Requests -> Request Submission - we getting an error value <our customer name>

for value set IEX_CUSTOMR_NAME occurs in more than 1 row in the column UPPER(SUBSTR(P.PARTY_NAME,1,240)). Choose a different value

Should parse the party_number, not the name . Seems like OAF error since Oracle form itself is not a problem.

Please, respond if any patches known, could not find...

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