Siebel Open UI, Tools, Scripting and EAI (MOSC)

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Unable To Access Service Request Screen In IP2014 Open UI

edited Nov 30, 2018 12:22AM in Siebel Open UI, Tools, Scripting and EAI (MOSC) 4 commentsAnswered

When attempting to Navigating to the Screen "All Service Request " the below following error occurs.

ERROR

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"The operation is invalid when there are no rows available.(SBL-DAT-00461)"

STEPS

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The issue can be reproduced at will with the following steps:

1. Log into the Siebel OpenUI Application

2. Navigating to the Screen "Service Request "

3. Click on All SR view .

4. The following error occurs "The operation is invalid when there are no rows available.(SBL-DAT-00461)"

In All and MY service request there is PDQ which is Querying.

'Service Request'.Search = "[Opened Date] > Today () - 1"

Which is not returning any record in Siebel then it will throw above error in Open UI but at same time it's working fine in HI.

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