Advanced Collections - EBS (MOSC)

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New to Advanced Collections and required help

edited Jun 23, 2017 5:00AM in Advanced Collections - EBS (MOSC) 1 commentAnswered

Hello Experts,

I'm very new to Advanced Collections and now we need to implement the same for our customer. Therefore, I would like to request you to share me the basic setup document and user guides.

Also kindly share me the information on below.

1.How does the standard dunning letter process work? How to configure it?

2.How to configure transmission of standard promise confirmation letters?

3.How to configure transmission of standard dispute confirmation letters?

4.How does the customer scoring works?

5.Which standard reports are available and purpose?

Thanks in advance.

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