Identity Management (MOSC)

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API or UI call to re-synchronize accounts?

in Identity Management (MOSC) Question

Hi All.

We're running OIM 11.1.2.2.

Is it possible to force an update of an application instance's tables to match the user attributes and definitions on file?

We have run into situations (due to various reasons) where OIM will get an updated password for a user, but this will not push properly down into Active Directory. Most times, we will ask a user to reset their password to fix that. However, we have some cases where the password updates properly for other accounts and not AD, and OIM has the correct/current password on file.

In these scenarios, it would be helpful to either have an API call or a button in the UI to "re-sync" attributes. Ideally, it would compare what is in the resource form table against the user attributes table, and if any differences were seen it would update the resource form table (and from there the provisioning orchestrations would be fired to push the update down to AD). Best case scenario would to have options to both update the entire resource or individual attributes, but at this point I just want to get things going to help our help desk out.

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