ACH PPD Creation for Fidelity Bank
We are currently using R04572T1 to create and ACH file for submission to Fidelity Bank. Our current struggle is that they don't like how the standard file is being configured.
Two Questions:
1. Has anyone had experience with this banking institution? If so, what did you do to make the file acceptable for them?
2. We also are struggling with the standard R04572T1 processing option #7 (Enter a '1' to print a Balancing Debit Entry (Record 6) to the current bank account. If left blank, no balancing record will be written). I had previously entered a SR for that particular problem and Oracle closed because they said it was functioning as designed. (bug #24335912). You can see from the print screen below that it does not create appropriately.