Advanced Collections - EBS (MOSC)

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Help: Is it better to use dunning strategies or dunning plans?

edited Oct 15, 2017 8:58AM in Advanced Collections - EBS (MOSC) 4 commentsAnswered ✓

Hi all,

I would need some advice on how to setup Adv Collections in Oracle r12, since it's pretty new for me.

My new client is moving to Oracle from a local ERP and wants to run the dunning process in different ways based on the country and the type of customer. In addition to this, they also want to manage the dunning process at account level for some customers and at invoice level for others, thus creating a lot of variety.

My question is: is all this variety achieable with simple dunning plans or do we need dunning strategies?

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