PeopleTools and Lifecycle Management - PSFT (MOSC)

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Resubmitting Failed IB Message Causes Available Job Opening Count to Decrease Again

edited Nov 27, 2017 4:00AM in PeopleTools and Lifecycle Management - PSFT (MOSC) 1 commentAnswered

Hello,

When we attempt to resubmit a failed POST_HIRE_REQUEST IB message the "available openings" metric for the job opening associated with the message is decremented by one, even though it was already decremented the first time the message was submitted.  This can lead to job openings being automatically closed without actually hiring the targeted number of people.  I tried to recreate this in our Demo environment but haven't been successful - the IB message indicates that there was an error but still goes to "Done" rather than "Error" status. 

We're on PeopleSoft HCM 9.2, Tools 8.55.04.  I'm very new to IB so I'm not sure where to start.

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