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Requirement to store AR Customer Contact details in DFF stored at Collections workbench

edited Mar 13, 2018 2:07AM in Advanced Collections - EBS (MOSC) 1 commentAnswered ✓

Hi Gurus,

We are on R12.2.4. In our current client, we have two separate departments:- Collections department and MDM Team (Who manages Customer Master)

Due to segregation of duties, Collections department do not have access to Customer Master and hence want a way to update/store AR Customer contact information in Collections Workbench via DFF.

So, is it possible to create a DFF under Collections Workbench and store the information, If so, what is the name of DFF title which we can use?

Regards,

Arvind

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