Payment Predictor Underpayment issue
Hello,
We have the following setup on PP:
Step 1: Customer Identified: Doesnt matter, References Supplied: Summart
Condition and Action:
1. Execute the Algorithm Group: #REFS
3. Overpayment Exceeds: Generate an Item WS-04(Limit 100$, 1%)
4 Overpayment is less than : Generate an Item WS-10(Limit 100$, 1%)
6 Underpayment Exceeds: Generate an Item WS-08(Limit 100$, 1%)
7 Underpayment Exceeds: Generate an Item WS-11(Limit 100$, 1%)
Loaded Deposit using Lockbox:
1. Deposit with 1 payment
Item Balance (2 items with same item ids) toal 649.05 AUD
Payment received 645
Expected Result:
Payment applied against the 2 open items and the balance of 4.05 will be written off as underpayment within the tolerance amount and the worksheet set to post.