Use Cases for Route Controls

Why would you use Route Controls in AWE?

Example: in step N, you want the item to go to Dave if it's department 10, but Sally if its department 20.

Normally, you'd make 2 steps in the process, one with a department 10 criteria and a user list assigned to Dave, and the other with department 20 and a user list assigned to Sally.

If you try to use route controls, the system only allows you to apply one profile per user list, so if you would need to make 2 different profiles (1 for department 10, one for department 20), assign them separately to Dave and Sally, and therefore you'd STILL need 2 separate steps in the workflow.