Payment Predictor with customer reference and no item reference
Hello,
I need suggestion on how to configure the payment predictor method, Already existing method is as follows:
Step 1:
Customer Identified: Doesnt Matter
References Supplied: Summary
Condition and Action
1 - Execute Algorithm Group - #REFS
3. Overpayment Exceeds - Generate an Item (WS-04)
4. Overpayment is less than - Writeoff an overpayment (WS-10)
6. Underpayment Exceeds - Create a deduction (WS-08)
4. Underpayment is less than - Writeoff an underpayment (WS-11)
Scenario:
While the setup above is working fine for most of the payment, here is one scenario where I need help on:
Only customer reference is being sent for a few payments in the lockbox file from bank, along with a dummy item (so that they can give more details on the payment). The client want this to applied to the worksheet as an OnAccount to the customer. I could find a setup for this. Any help on this is really appreciated as I dont want to customize the process.