Financial Management - PSFT (MOSC)

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Payment Posting not picking up a manual payment

edited Jun 5, 2018 5:10AM in Financial Management - PSFT (MOSC) 3 commentsAnswered

Hi,

We have a payment in production that has a payment method of Manual. In the Regular Entry page > Payments tab > Schedule a payment, it is set to Record a Payment. However, after running the payment posting job the payment does not get posted. We tried to replicate the scenario in two different lower environment, however issue cannot be replicated as the payment was posted. What could be the difference in setup in prod?

We have checked the accounting period and it is open.

Message was edited by: 3346273

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