Advanced Collections - EBS (MOSC)

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Collection search always opens at account view level

edited Jul 6, 2018 6:40AM in Advanced Collections - EBS (MOSC) 5 commentsAnswered ✓

Hi, All!

Is it ok that if we execute search "Customer by =Transaction” and search results is opened at account level, not at delinquency level (dunning level for OU is delinquency). Unfortunately, I didn't find any description how "Searching" capability should work as designed. Currently this is really annoying when you search by particular transaction and should choose it once again when changing view level to delinquency.

Natalya

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