Advanced Collections - EBS (MOSC)

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How to call a custom workflow when we raise Advanced Collections Disputes

edited Jun 15, 2018 5:03AM in Advanced Collections - EBS (MOSC) 1 commentAnswered

Hello All,

We are on R12.2.4

We are working on creating AR Credit Memo from Advanced Collections dispute via AME.

There is a standard workflow which is being called if we use AME.

Intenal name of the workflow is ARAMECM

As soon as the dispute is saved, this workflow is being called. Now, we have taken a copy of standard workflow and customized to meet our requirements. Is there a screen where we can specify our custom workflow so that our custom workflow is being called when we raise a Dispute

Regards,

Arvind

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