PeopleTools and Lifecycle Management - PSFT (MOSC)

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Work Flow issue

edited Jul 11, 2018 8:57PM in PeopleTools and Lifecycle Management - PSFT (MOSC) 4 commentsAnswered

Hi,

We are on FSCM 9.1 and Tools 8.55.11

We having an issue with workflow.

All the transactions are working fine, means routing and Approval process.

The issue is some of the approved transactions (ex. Expense Reports/Vouchers) still sitting in the Approves work list. If the Approver tries to click on the transaction from work list to approve it, we are getting the below message    

This transaction has already been processed. (10504,592)

The transaction is no longer in your approval queue.

Click OK button to go to your approval queue.

INSTSTATUS field  from PSWORKLIST table is still showing as 1 (which is Available)

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