Advanced Collections - EBS (MOSC)

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Need to send our Oracle Customer Dunning Letter Monthly document via email instead of sending via US

edited Aug 8, 2018 5:03AM in Advanced Collections - EBS (MOSC) 1 commentAnswered

Dear Oracle AR Advanced Collection Guru,

We are currently running our Oracle Receivables and other applications on EBS release 12.2.7.

We have a requirement now to send all our AR Customer documents such as Customer AR Invoices, Dunning Letters and Statements via their Email address and no more print them and send them

via US Postal Office. This way we can be more efficient with our customer correspondence processes.

1- Does Oracle Receivable application release 12.2.7 support this mentioned functionality?

2- Is there an Oracle document that we can obtain to follow Oracle instruction to achieve this capability?

3- Has anybody already implemented this capability? Can you please share your experience with us?

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