PeopleTools and Lifecycle Management - PSFT (MOSC)

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Custom Excel to CI shows Green OK status but does not write to EC Staging tables

edited Jun 9, 2020 2:06PM in PeopleTools and Lifecycle Management - PSFT (MOSC) 5 commentsAnswered

We have a custom Excel to CI template that is a modified version of the delivered template 'IN_MST_ITM_XLS' (has an additional record). We have been having issues with getting data to populate the EC staging tables.

What happens is that we Stage the item data, then Submit it, and get the Green 'OK' status indicator back. Then we query the EC staging tables (i.e. PS_MASTER_ITEM_EC), however the item data is not populated there.

We found a bug (27068699) that looked similar to our issue, and therefore applied the code fix to the Application Package 'SOAPTOCI' and initially it seemed to work the first time we tried it, however we are now again having the same issue with the CI not populating the staging tables.

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